Business Continuity Policy
Business continuity is the general name given to all the work to be carried out to identify the critical processes of our Company, to carry out the necessary work for the continuity of these processes, and to make them operational again within acceptable downtime in cases where continuity cannot be ensured.
Within the scope of the Business Continuity Policy Principles, it is as important for our Company to ensure the continuity of that service as it is to provide a good service. We strive to achieve world-class standards in order to provide uninterrupted service even when extraordinary conditions occur. The Company attaches utmost importance to ensuring the continuity of all business processes and corporate operations in order to provide the highest possible value to its customers and stakeholders. All employees play an active role in ensuring business continuity.
The aim of the Business Continuity management approach is to ensure product safety and quality, compliance with laws and regulations, the company's corporate reputation and social responsibility awareness, the priority and value given to human life, and environmental sensitivity:
To effectively manage the emergency situation that occurs when business processes are interrupted and to ensure the correct internal/external communication flow,
Continue to provide critical services to customers to the maximum extent possible,
To utilize all resources effectively and efficiently when personnel and other resources are limited,
Minimize downtime for the company, members, customers, suppliers and other critical shareholders,
Ensure full fulfillment of commitments to customers
To realize the return to normal working order in the most accurate way after the process,
Improving company infrastructure to reduce the possibility of outages,
To ensure continuous improvement of the Business Continuity Management System,
Reducing the impact of business interruptions on the customer and their negative financial and reputational impact.
The Company has adopted the Business Continuity Management System in order to meet the requirements of this approach. With its Business Continuity Policy, the Company outlines the basic principles of the Business Continuity Management System and shares them with all relevant parties.