Online Healthcare Services
With Türkiye Sigorta’s Complementary Health Insurance, Your Doctor is Now Available to You At All Times!
At Türkiye Sigorta, we are taking our healthcare services to the next level for you!
You can reach your doctor at any time and any place with our Online Physician Service added to your Individual Complementary Health Insurance policies. You can take advantage of online healthcare services for doctor consultations and medical advice through alternative communication options on our mobile app.
Video Conversation with Specialist Physician: You have the option to meet with your doctor in person for an examination at a location of your choosing.
Visual and Audial Medical Consultation: You may choose quick audio communication for instant responses and access medical consultation services.
Messaging: You have the option to submit your inquiries in writing and access medical consultation whenever you need.
Our Specialist Physicians and Medical Consultants are on our Türkiye Sigorta Mobile Application in order to provide you the best service through the communication channel you prefer at any time and in anywhere you wish!
You can create an offer immediately and issue your policy in order to ensure your health and benefit from the private services offered by Türkiye Sigorta’s Complementary Health Insurance. In order to create your offer please click here.
Frequently Asked Questions
Remote healthcare services, such as online examination and medical consultation are offered as a part of your health policy. You can take an appointment through Türkiye Sigorta Mobile Application and have a video conversation with specialist physicians and you can receive 7/24 medical consultation services from practitioners through phone calls or messaging.
For your Online Specialist Doctor Conversations,
1. Download Türkiye Sigorta Mobile Application and login.
2. Click “Health” tab after logging in.
3. Enter the policy, on which your name is written, and click green “Online Physician Appointment” button.
4. Click “Take Video Appointment” tab from “Branch Physician Services” field.
5. Select a branch and physician.
6. Select the date and time of appointment.
7. Select your policy and click “Continue” tab.
8. Check your appointment from Appointments tab.
9. Make your online conversation.
For your 7/24 Medical Consultation appointments:
1. Download Türkiye Sigorta Mobile Application and login.
2. Click “Health” tab after logging in.
3. Enter the policy, on which your name is written, and click green “Online Physician Appointment” button.
4. You can take an appointment on a future date by clicking “Take Appointment” tab under “7/24 Medical Consultation” field or you can receive consultancy immediately, based on your communication preference, by clicking “Message” and “Call Us” tabs.
5. You can also click “Let Us Call You” tab and submit your request to us to call you.
You must have smart phones and tablets running iOS and Android operating system in order to use Türkiye Sigorta Mobile Application. Be sure before making an online conversation with the physician that you have allowed Türkiye Sigorta Mobile Application to access “Camera and Voice” features through “Settings” tab of your mobile device.
Yes, security and privacy are our priorities. All healthcare data are encoded and kept confidential in compliance with the industrial standards. Communications with healthcare professionals are also performed in accordance with your privacy policy. One Dose Health Technologies has Authorization Certificate for Operation for Remote Healthcare Services and it is registered in the Registration System of the Ministry of Health. On the other hand, its security and confidentiality are ensured through security certificates, such as ISO 27701 Personal Data Management System, ISO 15504 SPICE Software Process Evaluation System, ISO 27001 Data Security Management System.
If it is found suitable by the specialist physician at the end of your online conversation with the branch physician, drugs can be prescribed.
If it is found suitable by the specialist physician at the end of your online conversation with the branch physician, medical report can be written.
You can have online physician examinations with the following specialist physicians.
· Internal Diseases,
· Pediatrics,
· General Surgery,
· Obstetrics and Gynecology,
· Dermatology,
· Pediatric Surgery,
· Eye Diseases,
· Urology,
· Endocrinology,
· Physiotherapy,
· Gastroenterology,
· Psychiatry,
· Pulmonary Diseases,
· Infectious Diseases,
· Plastic and Reconstructive Surgery,
· Medical Oncology,
· Clinical Psychology,
· Nutrition and Dietetics
You can view the remaining number of your online conversations by entering “Online Physician Appointment” field after clicking your Policy card on “Health” tab of our Mobile Application.
Receiving online physician examination service does not affect your physician examination coverage limit that is offered under your Outpatient Treatment coverage.